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Terms & Conditions

1. Introduction

Welcome to thephonestores.ie. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing this website or placing an order, you agree to be bound by these Terms.

If you do not agree, please do not use our website.


2. Company Information

This website is operated by The Phone Stores.
Email: info@thephonestores.ie
Phone: 01 518 0606


3. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or
  • You are using the website under the supervision of a parent or guardian

4. Products and Services

We sell mobile phones, accessories, and related products.

We make every effort to ensure:

  • Product descriptions are accurate
  • Prices are correct
  • Availability is up to date

However, errors may occur. We reserve the right to correct any errors and cancel orders if necessary.


5. Pricing and Payment

  • All prices are listed in Euro (€) and include VAT unless stated otherwise
  • Delivery charges are added at checkout
  • We accept major debit/credit cards and other listed payment methods

We reserve the right to change prices at any time without notice.


6. Orders

When you place an order:

  • You will receive an order confirmation email
  • This email does not constitute acceptance of your order

We reserve the right to:

  • Refuse or cancel orders
  • Limit quantities
  • Request additional verification

7. Delivery

We aim to deliver within the estimated timeframes provided.

However:

  • Delivery times are not guaranteed
  • Delays may occur due to external factors

Risk passes to you upon delivery.


8. Returns and Refunds

You have the right to cancel your order within 14 days under EU Consumer Rights regulations.

Conditions:

  • Items must be unused and in original packaging
  • Proof of purchase is required

Refunds:

  • Processed within 14 days of receiving returned goods
  • Original delivery costs may be refunded where applicable

Faulty goods:

  • Covered under statutory rights
  • Repair, replacement, or refund will be offered

9. Warranty

Products may come with manufacturer warranties.

This does not affect your legal rights under Irish consumer law.


10. Intellectual Property

All content on this website (text, images, logos, design) is owned by or licensed to The Phone Stores.

You may not:

  • Copy
  • Reproduce
  • Distribute

without prior written consent.


11. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect or consequential losses
  • Our total liability is limited to the purchase price of the product

Nothing excludes liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation

12. Privacy

Your use of the website is also governed by our Privacy Policy.

We process personal data in accordance with GDPR.


13. Prohibited Use

You agree not to:

  • Use the site for unlawful purposes
  • Interfere with site security
  • Attempt to hack or disrupt services

14. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page.

Continued use of the site means you accept the updated Terms.


15. Governing Law

These Terms are governed by the laws of Ireland.

Any disputes will be subject to the exclusive jurisdiction of the Irish courts.


16. Contact Us

If you have any questions about these Terms, please contact us:

Email: info@thephonestores.ie
Phone: 01 518 0606

© 2026 The Phone Stores